Create your unique profile!

First login: which email address should I use?

Give your details- validate you ticket. Please use the same email address previously used for the ticket registration. This enables the automatic match between your profile and your ticket.

The confirmation code is sent to your indicated email address. Please check your spam folder in case you did not receive it after a couple of minutes. To send the code again click on " Resend confirmation code".

How do I edit my personal profile?

After the first login, you can create your profile. Please add a photo JPG or PNG format only, min. 500 x 500 px, under 1 MB. You can change the information in your profile anytime by clicking on the ✏ pencil icon placed on the top right of your communication center:

Where can I find my communication center?

You will always find the communication center (👤) on the right side of the screen.

The communication center helps you interaction with other participants.

These features are integrated into the site in such a way that communicating with another participant is always but a few clicks away.

There are main communication features:

  • Attendees

  • Chat

  • Meeting

  • Notifications

How can I manage meeting requests?

Each user has the possibility to get in touch with all participants, speakers or company representatives via audio/video calls or chat.

Meetings can take the form of individual or group calls with up to 15 participants. Screen sharing is included with audio/video calls. All communication can be done spontaneously or by appointment (calendar function).

The calendar can be exported (e.g. to Outlook).

A traffic light system (red, yellow, green, gray) visualizes whether your counterpart can be reached:

Red → please don’t disturb and/or in a meeting

Yellow → absent (in a break / currently available)

Gray → offline

Green → available

The "Do not disturb" function ensures that everyone can move around the platform without being disturbed, as people in this status cannot be contacted:

It is important to note that there are two different options regarding contact and appointment requests.

On the one hand, via the personal profile: Here, the requests appear via the Communication Center (on the right) via the appointment calendar:

On the other hand, there is still the possibility to make contact and appointment requests via the company profile. The icons “Request meeting” and “Register interest” are located in the header of the company profile:

Where can I find meeting requests? How do I accept meetings requests?

Each user has the possibility to get in touch with all participants, speakers or company representatives via audio/video calls or chat.

Via the personal profile: Here, the requests appear via the Communication Center (on the right) via the appointment calendar:

In your communication center, you can find the meetings requests you have received from other attendees:

Meetings can take the form of individual or group calls with up to 15 participants. Screen sharing is included with audio/video calls. All communication can be done spontaneously or by appointment (calendar function).

The calendar can be exported (e.g. to Outlook).

A traffic light system (red, yellow, green, gray) visualizes whether your counterpart can be reached:

Red → please don’t disturb and/or in a meeting

Yellow → absent (in a break / currently available)

Gray → offline

Green → available

The "Do not disturb" function ensures that everyone can move around the platform without being disturbed, as people in this status cannot be contacted:

Where can I manage my contacts and favorites?

The contacts can be found in your communication center under “Attendees”:

There you can also download your contacts and favorites which you have bookmarked.

The tab displays the subscribers in two different sections:

  • Bookmarks

  • My Contacts

How can I set up meetings?

Each user has the possibility to get in touch with all participants, speakers or company representatives via audio/video calls or chat.

Meetings can take the form of individual or group calls with up to 15 participants. Screen sharing is included with audio/video calls. All communication can be done spontaneously or by appointment (calendar function).

The calendar can be exported (e.g. to Outlook).

A traffic light system (red, yellow, green, gray) visualizes whether your counterpart can be reached:

Red → please don’t disturb and/or in a meeting

Yellow → absent (in a break / currently available)

Gray → offline

Green → available

The "Do not disturb" function ensures that everyone can move around the platform without being disturbed, as people in this status cannot be contacted:

Via the personal profile: Here, the requests appear via the Communication Center (on the right) via the appointment calendar:

How do I know that my meeting has been confirmed?

Under the tab “My meetings” you can see your upcoming meetings:

The following notifications are displayed in this tab when:

  • you have sent a meeting request

  • a participant has accepted your meeting request

  • you have accepted a meeting request

You receive a push notification to confirm that the meeting was accepted, and a confirmation per E-mail that the request was accepted.

Where can I find all my appointments?

My Schedule provides you with an overview of the Live Sessions you’ve bookmarked and the meetings you’ve organized or accepted.

Your personal calendar helps you to keep track of all your appointments and sessions that are of interest to you in one place.