Use the digital interactive possibilities to prepare your appearance at ITB in the best possible way!

What is ITBxplore?

The digital event platform is the place to showcase products and services introducing newly developed formats and creative online solutions.

ITBxplore also offers all the benefits of a conventional trade fair. In addition to arranging meetings and networking with key decision-makers, you can get up to speed on the latest trends and achieve an unprecedented level of digital exposure. The new digital channel will be used to present current trends and product innovations. This platform is a place where the global tourismus industry can meet to showcase its creative diversity online as well.

What is an offer for trade visitors?

The ITBxplore platform is based on the interests and topics you specify in your profile and enables networking with existing business partners as well as with new counterparts.

The algorithm-based matching process recommends suitable business contacts. You have the possibility to send appointment and meeting requests and keep an overview thanks to the individual calendar function.

How can I access ITBxplore?

To access the platform you need to enter your email adress. use the same email address used to buy your ticket. You can access ITBxplore through the website directly:

First Login- Which email address should I use?

Please use the same email address previously used for the ticket registration. This enables the automatic match between your profile and your ticket. The confirmation code is sent immediately. Please check your spam mailbox for the case you did not get it. To send the code again click on " Resend confirmation code".

  • register with your e-mail address:

  • you will then receive a login code by email. Please also check your spam folder.

  • if you don't want to login every time, we recommend you to save the page under favorites after successful login.

  • please note that there is no password option.

  • you can log out from your Communication Center on the right side under Settings. The logout button is marked in red:

My email is not accepted, why?

There could be several reasons why your e-mail address is not recognized:

→ Check that you have a valid ticket and are correctly registered.

→ Make sure that the e-mail address you enter is the same used for the ticket registraton.

→ Write your e-mail address correctly, it's possible that a mistake was made during registration. For further verification, please contact our services.

How do I get a ticket for the ITB Convention?

According to the current situation ticket sales and the voucher redemption are accessible exclusively online→ TicketOnlineShop . Unfortunately there won’t be any ticket shop onsite. The tickets are available on mobile devices and allow contactless access. Therefore all participants must be registered before the start of the event.

What is included in my ticket ITB Online?

Your Trade Visitor Ticket gives you full access to all sections of ITBxplore Program including all live-streamed sessions as well as live Q&As, roundtable discussions and networking.

Can I switch my ticket with a colleague?

Your registration can be exchanged with a colleague, free of charge at any time before the start of the fair. In this case, please contact

What are the technical requirements?

There is a system check which ensures that your device meets the technical requirements for accessing ITB Berlin Online. Mobile browsers or devices are not supported. Privacy and ad blockers may prevent the system check from successfully running.

For the best experience at you should have:

  • PC or laptop

  • stable Internet connection

  • headset

  • Chrome browser