All you need to know to make the most out of FRUIT LOGISTICA Online

What is FRUIT LOGISTICA Online?

FRUIT LOGISTICA Online is a digital extension of FRUIT LOGISTICA in Berlin. The digital event platform is the place to showcase products and services introducing newly developed formats and creative online solutions. It also offers all the benefits of a conventional trade fair:

  • In addition to arranging meetings and networking with key decision-makers, you can get up to speed on the latest trends and achieve an unprecedented level of digital exposure.

  • The new digital channel will be used to present current trends and product innovations.

  • This platform is a place where the global food industry can meet to showcase its creative diversity online as well.

First Login - Which email address should I use ?

Please use the same email address previously used for yout ticket registration This enables the automatic match between your profile and your ticket.

The confirmation code is sent immediately. Please check your spam mailbox for the case you did not receive it.

 To send the code again click on " Resend confirmation code".

My email is not recognized , why ?

there might be several reasons why your email address is not recognized:

  1. Check that you have a valid ticket and are correctly registered.

  2. Make sure that the email address you enter is the same used for the ticket registraton.

  3. Write your email address correctly , it's possible a mistake was made when registering. Do not hesitate to contact us to verify it for you. 

Note that an email address can only be used for one person. If several people have registered with the same email address, you will need to contact us.

How do I register for FRUIT LOGISTICA Online?

FRUIT LOGISTICA Online is part of FRUIT LOGISTICA in Berlin and available only for trade visitors with a valid ticket. No further registration is required, all you need is the email adress linked to to your ticket.

How do I get a ticket for FRUIT LOGISTICA ?

According to the current situation ticket sales and the voucher redemption will take place exclusively online.https://www.fruitlogistica.com/en/trade-visitors/tickets/ There will be no ticket shop onsite.

The tickets are available on mobile devices and allow contactless access. This means that all trade fair participants are registered in advance and authorised for access.

What is included on my ticket for FRUIT LOGISTICA Online ?

Your Trade Visitor Ticket gives you full access to all sections of FRUIT LOGISTICA Online including all live-streamed sessions as well as live Q&As, roundtable discussions and networking.

Can I transfer my ticket to a colleague ?

Your registration can be transferred to a colleague, free of charge, at any time before the start of the event. Please contact tickets@messe-berlin.de who will be able to assist you with your inquiry

How can I access FRUIT LOGISTICA Online

You can access the event platform through the FRUIT LOGISTICA website https://www.fruitlogistica.com/de/ .

Please Note:

To access the platform you need to enter your email adress. use the same email address used to buy your ticket.

Can I log in with a smart phone and which devices is the platform compatible with?

The best experience will be provided on a laptop or desktop using Chrome browser. You can use a mobile device, however some functionalities may be limited because of the screen size. We encourage to use a computer. However, if you opt to use a mobile device, ensure you are on strong Wi-Fi connection, as mobile phone networks are likely not going to have the required internet speed to handle video streaming.

What are the technical requirements?

There is a system check which ensures that your device meets the technical requirements for accessing FRUIT  LOGISTICA Online. Mobile browsers or devices are not supported. Privacy and ad blockers may prevent the system check from successfully running.

For the best experience at you need:

·       a PC or laptop.

·       a stable standard Internet connection.

·       a headset (recommended).

·       ideally, the Chrome browser.

Which web browser should I use?

We strongly recommend using Google Chrome, as some functions might not work properly in other web browsers. You can download Google Chrome on the following link: Download Google Chrome