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Company Profile & Backoffice

How do I access the company profile?

The main contact person, who has received the mailings, is automatically connected with the company profile. Via the communication center the main contact person can easily access the company profile.

Click on "My company" and it will take you to your company profile.

Also, directly on the company page, the main contact should find the button that leads to the "Back Office".

Under Edit your profile, you can also find the backoffice button on the right side of your screen. Once in the backoffice, you can add your colleagues to the "Team" tab below via the search bar.

If you cannot see the "My Company" tab in your communication center, it means that you have not been added as a team member yet. Only the administrator or one of your already connected colleagues can add you via the "Team" tab in the back office.

Finally, it is possible to be linked to two exhibitor profiles at the same time, so you can see two different options as "Backoffice" in your communication center.

How can I add my colleagues to the company profile?

To add colleagues to the company profile, please follow the next steps:

Under "Settings" (top right) you will find "My Company". Click on it in order to open the tab. Now you can see the option “Go to Backoffice”:

You are automatically directed to the “Team” tab. Enter the team member’s name which you would like to add in the search box. It is important that your colleague has already logged in once at ITBxplore and that both (you and your colleague) have enabled the Networking feature:

Select the person:

Click on "Add staff": Your colleague will then appear on the company profile as a contact for your company and can also contact other participants and make appointments for the trade fair.

I do not want to be visible on the company profile. What can I do?

If you do not want to be visible in the company profile as contact person, you can deactivate the button "Show me as contact" under "My company" in your communication center:

What is the backoffice for?

The Backoffice is the bridge between your company profile and your user profile. After logging in at ITBxplore by using the same email address which is linked to your company profile, you can start creating your user profile and add further staff members to your company profile.

In addition you can manage the team displayed on your company profile and all the interaction between other users and your company profile including:

  • Team: Add your team to your company page and link them as a member.

  • Visitors: Just check how many visitors landed on your page.

  • Contact request & meeting request: accept or decline the requests for the company

  • Statistics - Get lead reports and find out all users clicks for your profile and downlaod the results as data:

How can I manage the contact persons visbile on the company profil?

Via the backoffice:

The “Show me as contact” button allows you to choose whether you will be shown as a staff member on your company page, enabling participants to contact them directly via the exhibitor profile itself.

By turning this option off, you will not be shown as a staff member on your company's page. However, attendees who visit your profile page will still see which company you're a member of and can contact your company directly via your profile page.

There is also the remove participants option. The button for removing the user is now clickable:

How can I manage the company meetings requests?

Contact and meeting requests can be made via the company profile. The "Request a meeting" and "Express interest" icons are located in the header of the company profile:

These requests end up in the back office under "contact requests" or "meeting requests":

This has the advantage that you can divide the requests among your employees. Please note that you will not receive email notifications for requests via the company profile. Therefore, we recommend checking the back office regularly, especially shortly before DMEA 2023.

When you set up a meeting with another company, as soon as your invitation gets confirmed by one team member of the company you are trying to reach out (as exhibitor), the contact person will appear under people invited.

All meeting requestd should be under “My Meetings” in your communication center.

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